At CBX Roofs, we understand that the biggest obstacle homeowners face when looking to fix or replace their roof is choosing the right person to do the job. After a damaging storm, they need to quickly get back to normal and perform the necessary roofing repairs. But that doesn’t mean they should just choose the first contractor who knocks on their door. Finding a contractor who is trustworthy, honest, and professional may sound difficult – but that’s where you come in. Contractors should share these 10 important tips with homeowners to show them that your company is reputable and can be trusted to protect their home and their wallet.
10 tips homeowners should consider when choosing their Roofing Contractor:
Get local referrals. There is less chance of potential issues or scams when you choose a contractor from your community. They are more familiar with local rules and code regulations and have a relationship with area crews and suppliers.
Look for manufacturer designations. Manufacturer designations are considered a badge of honor because the contractor must pass certain minimum requirements to be factory-certified (although, some manufacturers have more stringent requirements than others).
Research Better Business Bureau (BBB) ratings. Some contractors blow in (no pun intended) right after a storm looking for work, so it’s important to look them up on the BBB website and make sure they have a good score. Stay away from contractors who do not exist on BBB.org.
Get an extensive warranty. Not all contractors can offer manufacturer warranties that include coverage of the contractor’s workmanship. If a contractor installs the roof incorrectly, it may take months or years for the damage to show up—and insurance won’t pay for it. If the contractor won’t fix it (or worse, has gone out of business), your only recourse is to pay for their mistake yourself.
Be concerned about safety. A contractor without a training or safety program may not be the best person for your job.
Check for proper licensing and insurance. The contractor should have insurance for all employees and subcontractors and be able to provide a copy of their insurance certificate for validation. Not having adequate insurance could potentially lead to litigation between a contractor and homeowner if a roofing employee sustains an injury at the home. Most states require licensing for contractors, but that does not stop unlicensed contractors from attempting to do the roofing work. In states where licenses are required, make sure your contractor provides you with a copy of their license and confirm their status online.
Clean up job during and after project. The contractor may claim they have an outstanding cleanup job, but before you just believe what they are telling you, go ask some neighbors how good certain companies performed in this area. This is a huge concern to most homeowners and that is why it is so important to CBX.
Handling your claim. A contractor who has certain agreements letting them work directly with your insurance helps out a lot so the homeowner doesn’t have to play as the middle man in the whole claim process. This process can save a big headache to the homeowner so they don’t have to worry about a thing. Usually, if the roofing contractor is a claim specialist then it will benefit you on determining any adjustments to the claim that needs to be added on (ex: Adjuster forgets to add on the correct type of flashing that your roof calls for. The contractor will make sure it is adjusted on the claim while most homeowners will not catch that type of thing on their claim paperwork.)
Don’t give in to pressure. Watch out for a contractor who pressures you to sign a contract before the insurance company has estimated the damage. Some contractors say they can work with whatever your insurance company settles upon, however, the homeowner needs to ensure it’s not just any amount, but the right amount. The contractor should thoroughly examine the home and check that their insurance adjuster didn’t miss any damages.
Know your material choices. A contractor who does not offer you different shingle options is not looking out for your best interest. The style and color of the shingles you install can affect the resale value of your home. If the insurance company is paying for a new roof, it may be the perfect time to make a change and upgrade to a more unique style that suits your taste.